The International Air Transport Association (IATA) is the trade association for the world’s airlines, representing some 290 airlines or 82% of total air traffic. IATA supports many areas of aviation activity and helps to formulate industry policy on critical aviation issues.
‘One order’ is the new standard identification for each passenger journey at the heart of the New Distribution Capability (NDC). This is a travel industry-supported program launched by IATA to enhance the capability of communications between airlines and travel agents.
A key outcome will be to replace the multiple and rigid booking, ticketing, delivery and accounting methods with a single Customer Order record, holding all data elements obtained and required for order fulfilment across the air travel cycle.
Commenting on the conference, Olivier Hours, Head of Industry Distribution Programs Adoption, IATA said: “This event helped to confirm there are strong opportunities for cities to adopt versions of IATA’s One Order and New Distribution Capability (NDC) protocols for intermodal travel and MaaS.”