Discussion from the TravelSpirit Conference, 26 September 2017
James Datson, Transport Systems Catapult
Everyone in the transport system wants information – in increasing amounts of detail. From travellers’ expecting real time updates to their journey times to operators basing service provision on demand forecasting.
This session looked at the types of information valued by three key parts of a MaaS system; traveller, operators and transport authorities.
The workshop participants – drawn from a wide range of operators, authorities and planners – brainstormed the needs of these groups. Whilst some of this information is non-contentious, other elements are commercially sensitive. However all agreed that more open disclosure would benefit the transport system as a whole. At the end of the session the group rated how likely legislation would be needed to create openness and how likely the market would provide it spontaneously.